# Switching to hi.video: what moves and what does not Prepared by hi.video. Facts checked 2026-10-15 (UTC). Canonical: https://hi.video/compare/switching Try hi.video for your next personal introduction before deciding to replace another service. It does not import an existing video library or reconstruct a sales workflow. ## What transfers and what needs rebuilding 1. Reuse your own scripts, message outlines and contact context. Keep contacts in your existing email, address book or CRM. 2. Record each new hi in the hi.video recorder. Existing videos cannot be uploaded, and no automated competitor import is offered. 3. Old URLs, comments, view history, reports, permissions and customer replies remain in the original product. They do not attach to a new hi.video link. 4. Rebuild links in templates and drafts you control. You cannot replace a link inside an email that has already been delivered. - Record your camera or screen in the browser. Retake before publishing and trim the beginning or end. Existing video uploads and AI avatars are not supported. [Source](https://hi.video/#questions) (Free and Pro; checked 2026-10-15) - No competitor video import or library migration. Record new introductions; existing video URLs, comments and analytics do not transfer. No self-service bulk library export is offered. [Source](https://hi.video/compare/switching) (Current web product; checked 2026-10-15) ## Keep workflow dependencies visible Write down the sender addresses, CRM triggers, shared-library owners, access rules and reports you currently rely on. hi.video currently offers personal accounts and manual sharing. There is no CRM connector or team permission model to reconnect as a substitute for those workflows. Keep the original tool if those are essential. - Personal accounts and manual link sharing. No shared sales workspace, CRM event sync, automated outbound sequence or enterprise SSO is offered in the current web product. [Source](https://hi.video/compare/switching) (Current web product; checked 2026-10-15) ## Preserve your own records before canceling Confirm what your current plan can export and what remains available after cancellation or downgrade. Save only content you own or are authorized to export. An MP4 archive is not a backup of interactive CTAs, comments or analytics. Do not delete old videos merely to complete a migration checklist. - Downloads require Business, Business + AI or Enterprise, appropriate roles and permitted workspace settings. Downloaded MP4s do not retain every interactive feature. [Source](https://support.atlassian.com/loom/docs/download-your-loom-video/) (Paid plans; role and administrator restrictions; checked 2026-10-15) - Starter includes reporting exports for video performance. That does not create a compatible hi.video import or preserve Vidyard URLs. [Source](https://www.vidyard.com/pricing/) (Starter reporting; checked 2026-10-15) - Public pricing lists data exports, but plan eligibility was not clear enough to certify. Confirm export access and retention before closing your account. [Source](https://www.bonjoro.com/pricing) (Eligibility unverified; checked 2026-10-15) ## Run a small pilot 1. Choose one new introduction that does not depend on CRM automation or confidential access. 2. Record and publish a hi. Check its link on a phone and in a signed-out browser, including audio and any captions you rely on. 3. Send to your own test inbox and inspect the actual preview, written context and reply channel. 4. Record any additional steps and missing requirements. Move a second introduction only when the first works for your use case. 5. Keep the original subscription or archive as needed for old links and records. Check cancellation, retention and export terms before making changes. ## Understand the tradeoff before moving - Share an unlisted link in your own email or message. Watching needs no account. Anyone with the link can watch or forward it; unlisted does not mean confidential. [Source](https://hi.video/trust) (Free and Pro; checked 2026-10-15) - $14.99 USD/month. 10 minutes per video, 100 published minutes per paid period and 500 stored minutes. Replacements count as new publications. [Source](https://hi.video/pricing) (Pro; checked 2026-10-15) - Email support@hi.video. No response-time SLA is promised here. [Source](https://hi.video/terms) (Free and Pro; checked 2026-10-15) There is no promised bulk migration service or completion time. If you need enterprise controls, a customer task queue or long-form team recordings, staying with your current tool may be the right decision. ## How this comparison was prepared Prepared by hi.video, the maker of one of the products compared. Facts checked 2026-10-15 (UTC). Recommendations are our interpretation of the stated buying situation, not an independent ranking. Competitor recording workflows are documented only: we reviewed official pricing and help pages, and inspected Vidyard and Bonjoro pricing with Monthly selected. We did not complete competitor recording trials or benchmark speed, deliverability, playback quality or reply rates. The example is a reproducible test for you, not a reported customer result. hi.video claims were checked against its repository implementation, automated tests and published policies. Automated tests do not establish real-device performance. Sources and plan restrictions appear beside each factual row. Unknowns are labeled rather than treated as missing features. ## Related comparisons - [Compare video tools for your next connection](https://hi.video/compare) - [hi.video vs Loom for a personal introduction](https://hi.video/compare/hi-video-vs-loom) - [hi.video vs Vidyard for individual outreach](https://hi.video/compare/hi-video-vs-vidyard) - [hi.video vs Bonjoro for personal video outreach](https://hi.video/compare/hi-video-vs-bonjoro) [Research sheet](https://hi.video/compare/research.csv) [Record your first hi](https://hi.video/app) [Pricing](https://hi.video/pricing)